Privacy policy

Privacy Policy

Last updated: April 21, 2026

Who We Are

My Cozy Corner is operated by Mariarosaria Damiano. We operate this store at mycozycorner.co.uk. We are the data controller of your personal information for the purposes of UK data protection law.

If you have any questions about this policy or wish to exercise your rights contact us at:

My Cozy Corner Operated by Mariarosaria Damiano [Business Address — PO Box to be added] Edinburgh, United Kingdom Phone: +44 7886 851391 Email: info@mycozycorner.co.uk

This store is powered by Shopify. Where Shopify processes your data independently they act as a separate data controller. For more information visit shopify.com/legal/privacy.

What Personal Information We Collect

We collect the following categories of personal information depending on how you interact with us:

  • Contact details including your name, address, billing address, shipping address, phone number and email address
  • Financial information including payment card details and transaction information processed securely via our payment providers
  • Account information including username, password and preferences
  • Transaction information including items viewed, added to cart or purchased
  • Communications including customer support enquiries
  • Device and usage information including IP address, browser type and how you interact with our website

Lawful Basis for Processing

Under UK GDPR we process your personal information on the following lawful bases:

  • Contract performance — to process your orders, arrange delivery and manage returns
  • Legitimate interests — to improve our services, prevent fraud and protect our business
  • Consent — for marketing emails, which you can withdraw at any time
  • Legal obligation — where we are required to process your data by law

How We Use Your Personal Information

We use your personal information to:

  • Process and fulfil your orders including payment, delivery and returns
  • Send order confirmations and shipping notifications
  • Provide customer support
  • Send marketing communications where you have consented
  • Improve and personalise your shopping experience
  • Detect and prevent fraud
  • Comply with our legal obligations

Who We Share Your Information With

We share your personal information only where necessary with:

  • Shopify — our store platform provider
  • Payment processors — to securely process your payments
  • Delivery providers — to fulfil and ship your orders
  • Marketing platforms — including Meta (Facebook and Instagram) where you have consented to targeted advertising
  • Legal authorities — where required by law

We do not sell your personal information to third parties.

International Transfers

Some of our service providers are based outside the UK. Where we transfer your personal information internationally we ensure appropriate safeguards are in place including UK-approved Standard Contractual Clauses.

How Long We Keep Your Information

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy including to comply with legal obligations. Order information is typically retained for 7 years for tax and accounting purposes. You may request deletion of your personal information at any time subject to our legal obligations.

Your Rights Under UK GDPR

As a UK resident you have the following rights regarding your personal information:

  • Right to access — request a copy of the personal information we hold about you
  • Right to rectification — request correction of inaccurate information
  • Right to erasure — request deletion of your personal information
  • Right to restrict processing — request that we limit how we use your information
  • Right to data portability — request a copy of your data in a portable format
  • Right to object — object to processing based on legitimate interests
  • Right to withdraw consent — withdraw consent for marketing at any time without affecting previous processing

To exercise any of these rights contact us at info@mycozycorner.co.uk. We will respond within one month as required by UK GDPR.

Marketing Communications

We may send you promotional emails if you have opted in. You can unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly. Withdrawing consent does not affect any processing carried out before withdrawal.

Cookies

Our website uses cookies to improve your experience and to enable personalised advertising. You can manage your cookie preferences through your browser settings.

Children

Our store is not intended for children under 18. We do not knowingly collect personal information from anyone under 18. If you believe we have inadvertently collected such information please contact us immediately at info@mycozycorner.co.uk.

Complaints

If you are unhappy with how we handle your personal information you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.

We would appreciate the opportunity to address your concerns before you contact the ICO so please contact us first at info@mycozycorner.co.uk.

Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes by email or by posting a notice on our website. The updated date at the top of this policy reflects the most recent revision.

Now here's the completed Terms of Service: